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Contact the Family Information Service

Please try and keep your message as brief as possible. We will contact you if we need further information.

Contact the Family Information Service 


Face to Face

You can pop in and talk to one of our Family Information Advisors. We are located in Union Street, in Children's Services Reception, (The Old Connections), Electric House and are open Monday to Friday from 9:00 until 17:00


If you have any comments, updates or would like to advertise, you can contact The Family Information Service on our freephone telephone no. 0800 328 5974.

Online Contact Form 

Please say the name of the page that your enquiry/feedback relates to in the message box below. Without this we will not know which record your enquiry is for.

Local Offer Survey

To help us make sure that the Local Offer meets the needs the users, please could you take a few moments to complete the Local Offer survey