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Coronavirus (Covid-19) helpful resources

For families, carers and educators

See also covid-19 SEND specific resources

UK Government Advice and Information

Coronavirus (Covid-19) What you need to do

12 April 2021 video update - Meeting Outside


Guidance on shielding and protecting people who are clinically extremely vulnerable from COVID-19  - This guidance is for everyone who has been identified as clinically extremely vulnerable. If you are in this group, you will previously have received a letter from the NHS or from your GP telling you this. You may have been advised to shield in the past.

COVID-19: guidance on supporting children and young people’s mental health and wellbeing - Advice for parents and carers on looking after the mental health and wellbeing of children or young people during the coronavirus (COVID-19) outbreak.


Trafford Council

Coronavirus (Covid-19) updates and advice

Find out more about getting a Coronavirus (Covid 19) Test

Virtual Mental Wealth Hub Toolkit

Video for care home staff demonstrating how to undertake swabs on residents 

Support with money matters

Support with food

Redundancy Support for Individuals

Trafford Community Response

Trafford Community Response Line supporting residents self-isolating due to the coronavirus has been launched. It gives people a direct line to the help available during their period of self-isolation due to the virus.

Residents can call 0808 278 7803 for assistance with shopping, telephone support and food parcels. 

Information on Local Services that are still available and how to access them.

Trafford Early Help Hubs support and advice from  for children (0-11) and their families

Trafford Youth Engagement Service (YES) call back advice and support for 11-19 year olds

Trafford Carers Centre and the Young Carers team are still up and running through the lockdown. If you’re a young carer, we have put together a collection of resources that you might find useful.

Sexual health services


Information for Children and Young People

Supporting Your Child’s Social and Emotional Wellbeing: Frequently Asked Questions for Parent/Carers of 0-5s - Trafford Council and Traffor CCG.

Letter from Director of Children's Services to parents about re-opening of schools and early years settings

Advice for parents during coronavirus if your child is unwell - The Royal College of Paediatrics and Child Health and Healthier Together

Greater Manchester Coronavirus (Covid-19) advice for parents - GM guide to symptoms, school absence and testing

Online Safety - keeping children and young people safe online

All the latest news, information and opportunities for young people, children and parents can be found in our weekly email for young people and our weekly email for children and parents

For families whilst at home

Keeping Well at Home guide - Greater Manchester

Activities and resources for you and your family at home -  including help with home learning, keeping fit and wellbeing, fun things to do, and staying in touch with friends and family.

Guidance on helping children aged 2-4 learn at home -

Standguide Time to Learn online learning courses (Time to Upskill, Time to get Work Ready and Time to Qualify) available for Greater Manchester residents - GMVCO


Special Educational Needs and Disability (SEND)

Information for families with children or young people with SEND


Mental Health and wellbeing

Virtual Mental Wealth Hub Toolkit - Trafford Council

How to talk to your child or young person about coronavirus - lots of information and videos to help manage 

Children and Young People mental health and wellbeing support - including local support and activities

Adults, Carers and Families - information and support

Greater Manchester Bereavement Service are there to help and support if you have been bereaved and are struggling


Keeping Safe and Domestic Abuse Support

Reducing Parental Conflict - Trafford Safeguarding Partnership

Coronavirus: Safety Advice for Survivors experiencing or at risk of domestic abuse - Women's Aid. Includes information about the Silent Solution police emergency response 

See also our Local support services for anybody experiencing or at risk of domestic abuse and article about safe spaces being offered at local Boots Pharmacies 


Black and Minority Ethnic Communities

NESTAC is a charitable community organization aimed at supporting disadvantaged migrants.  NESTAC has been working closely with BAME families who need help and emotional support

Support and resources for BAME Communities - Greater Manchester Centre for Voluntary Organisation (GMCVO)

Voice of BME Trafford are holding My Health Support Groups via Zoom every Monday.


Information for Early Years and Childcare Providers

Coronavirus (COVID-19) update for all early years and childcare settings see the Trafford Council page for current guidance.

Communications and Information for Early Years and Childcare Providers for the latest communications from the EarlyYears team.


Information for Schools and Educational Settings

Schools should have their most up to date response to Coronavirus on their websites and via other communications to parent carers. 

Education and Childcare: guidance for teachers, school leaders, carers, parents and students

Guidance for full opening: special schools and other specialist settings

Guidance on implementing protective measures in education and childcare settings -

Virtual Mental Wealth Hub Toolkit - Trafford Council

School Counselling Support for young people online from the Counselling and Family Centre

Public Health England have produced an easy read version of their Advice on the coronavirus for places of education 

Talking to young children and families about coronavirus - Advice from Trafford Educational Psychologists

A suggested model for talking to children and young people about coronavirus - Trafford Educational Psychologists

Resources for schools to help children to understand how to stop germs spreading - Public Health England

Schools CAMHS Information Line (SCIL) - email: 

Refer into 42nd Street Pyscho-Social and Counselling Community Services in Trafford for 1:1 work using the relevant referral Form or use 42nd street staff in schools for consultations and advice. 

Department of Education Coronavirus (Covid-19) Helpline

The Department for Education Coronavirus Helpline is now available to answer questions about COVID-19 relating to education and children’s social care.

Staff, parents and young people can contact this helpline as follows:

Phone: 0800 046 8687
Opening hours: 8am to 6pm (Monday to Friday)


Key guidance for practitioners and businesses

Guidance for health professionals - Gov.UK

Guidance for other organisations -  Gov.UK

Download posters, banners, social media resources and other public information material - Public Health England