Southend's Adults Information PointSHIP Families


We are committed to making Southend Help and Information Point as accessible as possible. The website includes a number of features, explained below.

Larger text

To view the site in larger text, choose Text Only from the top of the page. Choose Larger Text Size to read the site in large print. You can go back to regular text with Normal Text Size. You can return to the graphical version of the site by choosing Graphical Version.

Change site appearance

In the Text Only version of the site, you can opt to reverse the colours of the site; to show light text on a dark background. Some people find this configuration easier to read.


You can translate any pages in the directory by clicking on the Translate this page button at the bottom left of the page. This will take you to a translation application where you can choose the language you wish to translate into.

Keyboard Shortcuts

Keyboard shortcuts are a useful way to move through a site. For most Internet browsers, use your Tab key to navigate forward through links (use Shift + Tab to go backwards), and press Enter to activate the link.

Other shortcuts can be used, and will vary depending on the browser and operating system you are using. To find the shortcuts for your browser, follow these steps:

  1. Internet Explorer - Press your F1 key to open the online help and in the index, type "keyboard shortcuts", select the required option and click "display".
  2. Netscape Navigator - Press your F1 key to open the online help and in the index, type "keyboard".
  3. Firefox -Mozilla - Press your F1 key to open the online help and in the index, select "keyboard Shortcuts".

Alternative text for images

We have avoided using many images within the website. This gives you a faster download time, meaning you can access the information quickly.

Where images have been used we have added text alternatives so that you will still know what the image is about, even if it does not load or if you are using assistive technology like a screen reader.

Coding standards and the use of Cascading style sheets

This website is built using code compliant with World Wide Web Consortium (W3C) standards for XHTML and Cascading Style Sheets. W3C is the governing authority on web development standards and practices.

The site displays correctly with current browsers, and using standard XHTML code means that any future browsers will also display this website correctly.

Report an accessibility problem

We are keen to continue to improve the accessibility features of our on-line directory and welcome your comments. If you encounter an accessibility or technical problem with any page on this site, please Contact us with the details.