Shropshire Council website

This is the website of Shropshire Council

Contact information

Email

customer.service@shropshire.gov.uk

Telephone

0345 678 9000

Postal Address

Shropshire Council
Shirehall
Abbey Foregate
Shrewsbury
Shropshire
SY2 6ND

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Coronavirus (COVID-19)

In accordance with the latest government announcement regarding the Coronavirus (COVID-19) pandemic, users should be aware of the instruction to stay at home, and to only leave the house for food, health reasons or essential work. You should also stay 2 metres (6ft) away from other people.

In light of this, the groups, clubs and societies listed within the Shropshire Community Directory will be unable to meet until further notice, and there may be a reduced service for other local and national organisations.

For further information, please contact the individual groups or organisations listed.

Coronavirus - Community advice and support logo

Community Reassurance Teams (Shropshire Council)

Description:

Shropshire Council has launched new Community Reassurance Teams, and a new dedicated Helpline, during the coronavirus (Covid-19) pandemic, to help those who are vulnerable and in need of help.

The Community Reassurance Teams are a new key service which have been created to work across the county with communities in an effort to co-ordinate support for local residents, including businesses, with the support of town councils, parish councils, voluntary groups and community groups.

The Helpline number is now live, and residents are being asked to use the Helpline if they have any coronavirus-related issues or enquiries.  The Helpline is available from 8am to 6pm on weekdays, and 9am to 1pm on Saturdays.  Each caller will be asked to explain their need and, if required, this information will be passed on to the appropriate support.

Important: The Council’s new Helpline cannot provide coronavirus health advice or other health advice, and for this callers will be directed to NHS 111 online, as per Public Health England / Government advice, if this is what is needed.

Contact Details

Address:
Shropshire Council
The Shirehall
Abbey Foregate
Shrewsbury
Postcode:
SY2 6ND
Telephone:
Coronavirus Helpline: 0345 678 9028
Website
shropshire.gov.uk/.../information-for-the-public

Additional Information

Notes:

Page last reviewed:
27/03/2020
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