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0345 678 9000

Postal Address

Shropshire Council
Abbey Foregate

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Coronavirus (COVID-19)

In accordance with the latest government announcement regarding the Coronavirus (COVID-19) pandemic, users should be aware of the instruction to stay at home, and to only leave the house for food, health reasons or essential work. You should also stay 2 metres (6ft) away from other people.

In light of this, the groups, clubs and societies listed within the Shropshire Community Directory will be unable to meet until further notice, and there may be a reduced service for other local and national organisations.

For further information, please contact the individual groups or organisations listed.

HM Revenue and Customs Contacts (HMRC)


HM Revenue and Customs (HMRC) closed all enquiry centres across the country in 2014.

To replace the enquiry centres HMRC has introduced a new service for customers who need extra help with their taxes, tax credits and child benefit entitlements.  The service identifies those customers who need extra help and offers them the support that suits them best, whether by phone or in person at a place convenient to them.

Specialist phone advisers will take the time to resolve tax and tax credits queries in-depth in one call, accessing experts from different parts of HMRC during the call, so that customers will not have to speak to multiple advisers.

Where a face-to-face meeting is most appropriate, a new team of mobile advisers will arrange to meet customers at convenient locations in the community, or at their home.

Additional Information


Telephone helpline numbers:

Child Benefit:  0300 200 3100
Customs Duties, Excise and VAT:  0300 200 3700
Employers Helpline:  0300 200 3200
Income Tax:  0300 200 3300
National Insurance Contributions Office:  0300 200 3500
Self Assessment:  0300 200 3310
Tax Credit and Child Tax Credit:  0345 300 3900

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