Shropshire Council website

This is the website of Shropshire Council

Contact information

Email

customer.service@shropshire.gov.uk

Telephone

0345 678 9000

Postal Address

Shropshire Council
Shirehall
Abbey Foregate
Shrewsbury
Shropshire
SY2 6ND

Top tasks

Services

Employment

HM Revenue and Customs Contacts (HMRC)

Description:

HM Revenue and Customs (HMRC) closed all enquiry centres across the country in 2014.

To replace the enquiry centres HMRC has introduced a new service for customers who need extra help with their taxes, tax credits and child benefit entitlements.  The service identifies those customers who need extra help and offers them the support that suits them best, whether by phone or in person at a place convenient to them.

Specialist phone advisers will take the time to resolve tax and tax credits queries in-depth in one call, accessing experts from different parts of HMRC during the call, so that customers will not have to speak to multiple advisers.

Where a face-to-face meeting is most appropriate, a new team of mobile advisers will arrange to meet customers at convenient locations in the community, or at their home.

Additional Information

Notes:

Telephone helpline numbers:

Child Benefit:  0300 200 3100
Customs Duties, Excise and VAT:  0300 200 3700
Employers Helpline:  0300 200 3200
Income Tax:  0300 200 3300
National Insurance Contributions Office:  0300 200 3500
Self Assessment:  0300 200 3310
Tax Credit and Child Tax Credit:  0345 300 3900


Page last reviewed:
02/02/2019
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