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0345 678 9000

Postal Address

Shropshire Council
Abbey Foregate

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Coronavirus (COVID-19)

Please note that in light of the ongoing Coronavirus (COVID-19) pandemic, users should take heed of the current information available from GOV.UK:

Therefore, the groups, clubs and societies listed within the Shropshire Community Directory may still be unable to meet, and there may also be a reduced service available from other local and national organisations.

For more information, please contact the individual groups or organisations listed. Stay alert and stay safe.

HM Revenue and Customs Contacts (HMRC)


HM Revenue and Customs (HMRC) provide a number of dedicated telephone helpline numbers related to their various service areas.

HMRC also has a service for customers who need extra help with their taxes, tax credits and child benefit entitlements.  The service identifies those customers who need extra help and offers them the support that suits them best, whether by phone or in person at a place convenient to them.

Specialist phone advisers will take the time to resolve tax and tax credits queries in-depth in one call, accessing experts from different parts of HMRC during the call, so that customers will not have to speak to multiple advisers.

Where a face-to-face meeting is most appropriate, a new team of mobile advisers will arrange to meet customers at convenient locations in the community, or at their home.

For more information, please follow the appropriate related links provided.

Additional Information


Telephone helpline numbers:

Child Benefit:  0300 200 3100
Excise and VAT enquiries:  0300 200 3700
Employers Helpline:  0300 200 3200
Income Tax:  0300 200 3300
National Insurance Contributions Office:  0300 200 3500
Self Assessment:  0300 200 3310
Tax Credit and Child Tax Credit:  0345 300 3900

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