Shropshire Council website

This is the website of Shropshire Council

Contact information

Email

customer.service@shropshire.gov.uk

Telephone

0345 678 9000

Postal Address

Shropshire Council
Shirehall
Abbey Foregate
Shrewsbury
Shropshire
SY2 6ND

Top tasks

Services

Employment

Coronavirus (COVID-19)

In accordance with the latest government announcement regarding the Coronavirus (COVID-19) pandemic, users should be aware of the instruction to stay at home, and to only leave the house for food, health reasons or essential work. You should also stay 2 metres (6ft) away from other people.

In light of this, the groups, clubs and societies listed within the Shropshire Community Directory will be unable to meet until further notice, and there may be a reduced service for other local and national organisations.

For further information, please contact the individual groups or organisations listed.

Jobcentre Plus

Description:

Jobcentre Plus is a government agency supporting people of working age from welfare into work, as well as helping employers fill their vacancies.

Their programmes and services provide job search facilities, career information and guidance, as well as advice on finding local voluntary work.  
 
For more information and local contact details, please follow the link to visit their website.

Contact Details

Address:
How to contact Jobcentre Plus:
follow the weblink "contact-jobcentre-plus" to find your nearest Jobcentre Plus office using the local office search.
Telephone:
Existing benefit claims: 0800 169 0310 (Monday to Friday, 8am to 6pm)
Cancel or change an appointment: 0800 169 0190 (Monday to Friday, 8am to 6pm)
Website
https://www.gov.uk/.../contact-jobcentre-plus

Additional Information

Notes:

Working Age Benefits:
For advice and guidance how to claim or reclaim Working Age Benefits (eg Jobseekers Allowance (JSA), Employment and Support Allowance (ESA) and Income Support (IS) please refer to their web pages or call the DWP Benefit Enquiry line on 0800 169 0310.
 
Universal Credit:
If you are already receiving Universal Credit (UC), please contact digitally via your Journal in the UC Digital System or call the Universal Credit Helpline on 0800 328 5644.
 
For more information about Universal Credit, including How to Claim, follow the link to visit their website.  Alternatively, contact the Universal Credit helpline if you cannot use digital services, due to disability or your circumstances, or if you have a question about your claim and can’t access your account:
 
Universal Credit helpline:
Telephone: 0800 328 5644
Textphone: 0800 328 1344
 
Universal Credit Help To Claim:
Help to Claim can support you in the early stages of your Universal Credit Claim, from the online application, through to support with your application before your first full payment.  It is a free, independent, confidential and impartial service provided by trained advisers from Citizens Advice, who can help with things like how to gather evidence for your application or how to prepare for your first Jobcentre appointment.  For more information, please follow the related link to the Citizens Advice website.


Page last reviewed:
11/06/2019
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