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Children’s Acute and Ongoing Needs Service

This service is made up of lots of different health professionals. We work across Heywood, Middleton and Rochdale to provide the very best care, support and advice to children, young people, families and carers.

We provide care to children and young people with a short-term health condition, a long-term health condition (such as asthma or diabetes) or who have Special Education Needs or a Disability (SEND).

What we do

We work closely with other health and social care colleagues and with community and voluntary partners, such as Family Action

By all working together in this way we can:

  • Offer you the right support, in the right place, by the right person - and we can do this quickly. This will help to keep you healthy and out of hospital.
  • Make sure you only have to 'tell your story' once - even if there are lots of different professionals who support you. This is because we can quickly, easily and safely share information about your care, where needed and appropriate.
  • Support you to self-care. This means providing you with information  to look after yourself. This does not replace the care we will provide - it just means you can stay healthy in between appointments. It also helps to make you feel more independent and confident.

Which services does this include?

Where we are based

Our 'hub' is at Callaghan House in Heywood. However, we provide care and treatment right across Heywood, Middleton and Rochdale.

This includes clinics, health centres, children's centres, special schools and nurseries. We also provide care in your own home, where appropriate.

When we are open

The service is contactable Monday to Friday 8am to 6pm and Saturday 8am to 2pm. Referrals can be sent by email at any time.

Who can refer?

To support easy access, referrals can be made in to the Children's Acute and Complex Needs service by anyone that works with a child or young person. This includes:

  • Any health professional
  • Any social care professional
  • Any education professional

How to refer

Children and young people who require support from any of the specialisms can be referred via the Single Point Of Access (SPOA) in the following ways:

Telephone: 01706 676777

Fax: 0207 019 7419

Email:  pcn-tr.HMRChildrensAONS@nhs.net

Post: Children's Acute and Ongoing Needs Service, Callaghan House, Cross St, Heywood, OL10 2DY

Monthly parent group

Did You Know?

We have a parents group which meets every month at Callaghan house in Heywood.

This group is for families who have children with a long term condition such as Epilepsy, Diabetes, Asthma amongst others. This is a chance to speak to other families and professionals about these conditions, seek some additional support and get your voice heard.

We meet the third Wednesday of every month 5.30pm to 7.30pm.

If you would like more information on this contact us on 07824 321942.

Everyone is welcome to come along.

Who to contact

Telephone
01706 676777
E-mail
pcn-tr.HMRChildrensAONS@nhs.net
Website
HMR Children's Acute and Ongoing Needs Service

Where to go

Name of venue
Callaghan House
Venue address
Cross Street off Green Lane
Heywood
Postcode
OL10 2DY

Time / Date Details

Session Information
Monday to Friday 8am to 6pm
Saturday 8am to 2pm

Local Offer


Local Offer Ages
0-4 (Birth to Pre-School)
4-10 (Primary School)
11-16 (Secondary School)
16-18 (Transitions into Adulthood)
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