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  • What is a Contracted Provider?

    A 'Contracted Provider' is a service which has a contract with The Council, these services are sometimes referred to as 'Commissioned Services': The Council will only contract with service providers through a tender process, which is like a competition between all who can or may deliver the service…

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  • Equality Act 2010

    Equality Act 2010 The Equality Act 2010 legally protects people from discrimination in the workplace and in wider society. It replaced previous anti-discrimination laws with a single Act, making the law easier to understand and strengthening protection in some situations. It sets out the different…

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  • School Councils

    What is a School Council? The United Convention on the rights of the Child (UNCRC) Article 12 states that “Children have the right to say what they think should happen, when adults are making decisions that affect them, and to have their opinions taken into…

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  • Accessibility Strategy for Redcar & Cleveland

    Requirements for local authorities to put in place an accessibility strategy are specified in schedule 10 of the Equality Act 2010: Accessibility for disabled pupils. This schedule provides for accessibility arrangements for pupils in schools as set out in section 88. (2) An accessibility strategy is…

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  • What does Accredited Provider mean and how do I become Accredited?

    Accredited Provider Scheme Redcar & Cleveland Borough Council have introduced an Accredited Provider Scheme. The Council has a responsibility to People who purchase non-commissioned services through a direct payment to ensure services are safe and offer appropriate outcomes. The Council acknowledges the positive contribution that…

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  • A safe and healthy home

    You have reached this page because you have said you have some difficulties in keeping your home safe and healthy. For example, you may need help with finding suitable accommodation, maintaining your tenancy, heating and lighting your home, shopping,cleaning,laundry or arranging repairs. These are some…

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  • Being part of the community

    You have reached this page because you have said you have some difficulties in being part of the community. For example, you may need help to keep in touch with people, take part in leisure activities or to use community facilities including public transport. These…

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  • During the evening and at night

    You have reached this page because you have said you have some difficulties with managing your needs during the evening and at night. For example, you may need help with getting into bed, personal care or reassurance during the night. These are some services which…

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  • During the day

    You have reached this page because you have said you have some difficulties with your personal care during the day. For example, you may need help with getting out of bed, washing, going to the toilet, getting dressed, taking medication or preparing refreshments. These are some…

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  • Volunteering, work, education and learning

    You have reached this page because you have said you need help with finding work, learning or volunteering opportunities. These are some services which may help you: Do you need help to work or volunteer? YES: Click here to view services and information to help…

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