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Due to the COVID-19 situation, some of the organisations listed on this site have posted service updates and will continue doing so. Many phone lines and websites are still available, however some contact details may have changed. Try the organisation's own website if you're having difficulty getting through.

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St Mungo's - Reading Rough Sleeper Outreach Service - Covid 19 response


Continuing with outreach, drop-ins have been cancelled, weekend shifts  and night shifts have been cancelled.

Accepting referrals.

Last updated: 15/04/2020

Reading Rough Sleeper Outreach Service helps and supports people to move them off the streets by providing support, advice and referrals around housing, health, drug and alcohol use and reconnection to your home area.

St Mungo’s can assist with referrals into supported accommodation for those who are sleeping rough and meet the eligibility criteria.

Referral information:

Streetlink 0300 500 0914 - connects rough sleepers to local services

Self referrals, agency referrals and referrals by general public/businesses. Via phone-call and email, agency referral form or be advising a rough sleeper to attend a drop-in at:

Salvation Army, Willow House:

Tuesday - 9:30am - 11am

Wednesday - 3pm - 5pm

Thursday - 9:30am - 11am


Friday - 11 am - 1pm

Who to contact

0118 958 5002
0300 500 0914

Where to go

St Mungo's
Willow House
Willow Street

Other Details


Is there a charge for
using this service?

This information has been collected from third party providers therefore the Reading Services Guide, Reading Borough Council (RBC) and Brighter Futures for Children (BFfC) cannot accept responsibility for the accuracy of this information and recommends that parents, carers, young people, residents and professionals check with providers regarding DBS (Disclosure & Barring Service) and OFSTED registrations and CQC registrations. Information collected by Reading Service Guide; is used solely to implement and supply the Family Information Service (FIS), Special Educational Needs & Disabilities - Reading's Local Offer, Adults & Carers Support Group and Reading Youth.