If you are already receiving benefit payments these will be paid automatically.
In line with Government advice on social distancing, to help protect our customers, communities, and colleagues, our doors will be temporarily closed and we do not need anyone to come into a Job Centre face to face. We are asking everyone to access our services either on line, or by telephone.
- To apply for any benefits - please go online: https://www.gov.uk/benefits
Benefits - GOV.UKBenefits. How benefits work. Benefit calculators, how payments work, changes of circumstance, benefit fraud and appeals. Universal Credit. Applying, signing into your account, and help with ...www.gov.uk
- If you make a claim online, your local job centre will contact you.
The local Job Centre Number line is closed until further notice. Appointments in the Job Centre are temporarily suspended.
General advice line for all benefits - call Citizens Advice on 0344 4111 444
Universal Credit helpline for claims - call Citizens Advice on 0800 144 8444
Universal Credit customers - use your online journal to contact and log queries.
Text Phone for vulnerable adults 0800 328 1344. NGT text relay – if you cannot hear or speak on the phone: 18001 then 0800 328 5644
Last updated: 05/11/2020
Personal support to help with preparing for work, finding training and applying for a job, as well as information about benefits.
Support for Mortgage Interest (SMI)
If you get an income-related benefit such as Jobseeker's Allowance, you may be entitled to Support for Mortgage Interest (SMI) as part of your benefit.
If you are a carer and would like to find out more about how the Jobcentre Plus can assist you, please find further information via the related links:
- Juggling work with caring
- Work preparation support from the Department of Works and Pensions