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Due to the COVID-19 situation, some of the organisations listed on this site have posted service updates and will continue doing so. Many phone lines and websites are still available, however some contact details may have changed. Try the organisation's own website if you're having difficulty getting through.

If you have any queries, please email us at or

National Homlessness Advice Service (NHAS)

NHAS work with local authorities, Citizens Advice Bureaux, and other voluntary advice agencies throughout England.

All local authorities and bureaux are automatically members and have access to our services; other agencies can apply for free membership.

Factsheets available to the public from NHAS include:

  • Homelessness
  • Finding Accomodation & tenancy issues
  • Disrepair & problems with landlords
  • Rent, benefits & money
  • Eviction & possessions

NHAS / factsheets

Who to contact


This information has been collected from third party providers therefore the Reading Services Guide, Reading Borough Council (RBC) and Brighter Futures for Children (BFfC) cannot accept responsibility for the accuracy of this information and recommends that parents, carers, young people, residents and professionals check with providers regarding DBS (Disclosure & Barring Service) and OFSTED registrations and CQC registrations. Information collected by Reading Service Guide; is used solely to implement and supply the Family Information Service (FIS), Special Educational Needs & Disabilities - Reading's Local Offer, Adults & Carers Support Group and Reading Youth.