Early Help & Support
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The Children’s Single Point of Access is how you raise a concern about a child (pre-birth to 18 years old) in Reading. This includes safeguarding and child protection.
Having a Single Point of Access allows us to make timely, informed, evidence based decisions to ensure a child’s safety. This has been developed in partnership with services across Reading to create a simple communications channel for everyone.
What is the Children’s Single Point of Access?
The Children’s Single Point of Access is a single point of contact for all early help and children’s social care services, including disabled children. The line is open to all professionals and the general public.
How do I contact the Children’s Single point of Access?
- Using a web form, which is the most secure and effective way of requesting help for a child. The form can be found at: https://brighterfuturesforchildren.org/cspoa-notification-form1/
- Calling the team on 0118 937 3641 (available Mon-Fri 9am to 5pm)
- For urgent enquiries out of hours, call the Emergency Duty Team on 01344 786543
- Emailing the team on cspoa@brighterfuturesforchildren.org