SEND Guide for Parent Carers

Reading SEND Local Offer

A quick and easy guide for parent carers of children and young people with special educational needs
and/or disabilities (SEND).

This guide has been put together with parent carers, in partnership with other services, to help families access information on local SEND services for children, young people with additional needs.

Reviewed and updated - August 2023

1. Where do I go for information and support?

Start with your child’s health visitor, a consultant if you have one, or the special educational needs co-ordinator at your child’s nursery or school. You can also contact one of the following organisations:

The SEND Local Offer helps you find information about local services, support, activities and events for children and young people aged 0-25 years who have SEND.

Email: localoffer@reading.gov.uk

Phone: 0118 937 3777 (option 2), Monday – Friday, 9am-5pm

Web: www.readingsendlocaloffer.org

Brighter Futures for Children (BFfC) delivers children’s social care, early help and education services in Reading. It supports children and young people with SEND up to the age of 18 and carries out specialist assessments. Over 18s are supported by Reading Borough Council’s adult social care.

Phone: 0118 937 3641

Web: brighterfuturesforchildren.org/services/special-educational-needs-and-disabilities

Reading Information Advice and Support Service for SEND (Reading IASS) provides confidential, free and impartial help for children with or without an education, health and care plan (EHCP) from 0-25 years old.

Email: iass@brighterfuturesforchildren.org Phone: 0118 937 3421

Web: www.readingiass.org

Reading Families’ Forum (RFF) is an independent charity run by parents of disabled children and young people. We act as a voice of local families of children with SEND to co-produce local services.

Email: fran@readingfamiliesforum.co.uk
Phone: 07516 185380
Web: www.readingfamiliesforum.co.uk

Reading Mencap offers a family support service for children and adults with learning disabilities in the areas of social care, housing, benefits, health and transition.

Email: communications@readingmencap.org.uk

Phone: 0118 966 2518

Web: www.readingmencap.org.uk 

The Berkshire West Autism and ADHD Support Service, run by Autism Berkshire and Parenting Special Children, provides support for families while you are awaiting an assessment at Child and Adolescent Mental Health Services (CAMHS) as well as if your child is diagnosed with autism or attention deficit hyperactivity disorder (ADHD).

Web: www.autismberkshire.org.uk

The Health Visiting service works in partnership with children (0-5 years) and families, as well as other professionals and voluntary organisations to provide health support tailored to individual needs. If you need advice or support, send a text to 07312 263283 and they will text you back to chat via the ChatHealth text service.


The School Nursing service works in partnership with children, young people (5-19 years) and their families, as well as other professionals and voluntary organisations to provide health support tailored to individual needs. If you need advice or support, you can text a school nurse and they will text you back to chat.
If you are a parent or carer of a 5-19 year old, text 07312 263194. If you are aged 11-19, text 07312 263266. Visit the School Nursing web pages.


The Berkshire Healthcare Children, Young People and Families website contains lots of advice, support and information physical and mental health at: cypf.berkshirehealthcare.nhs.uk.

2. My child, and/or their sibling, is struggling emotionally. Where can I get support?

Talk to your child’s nursery or school as they may be able to provide support for your child.

There is a variety of support available, including Parenting Special Children www.parentingspecialchildren.co.uk and Swings and Smiles www.swingsandsmiles.co.uk

TellMi www.tellmi.help

BFfC has primary mental health workers to support families, which they can access through the Children’s Single Point of Access (CSPoA) which takes referrals from parent carers for SEND support services. Visit: Referrals for SEND.

BFfC’s Mental Health Support team offers support to children and young people with
emerging, mild or moderate mental health difficulties. Visit: brighterfuturesforchildren.
org/for-parents-carers/mental-health-support-team/.

3. We have just moved to Reading and our child has SEND, which was diagnosed outside the area. What do I do and how do I get support in place?
4. Who can help me find childcare that caters for my child who has additional needs?

Visit the Childcare section of the Family Information Service (FIS) website at: www.readingfis.org.

The BFfC Portage Service is a home teaching programme for families in Reading who have a pre-

school child (0-4 years) who has been recognised as needing additional support with their development due to a significant developmental delay. Visit brighterfuturesforchildren.org/services/early-help/support-we-offer for details. Referrals to the service can be made by parents and/or professionals through CSPoA.

5. Will my child get extra help at a childcare setting?

You can find information about the Disability Access Fund (for three and four- year-olds) at: servicesguide.reading.gov.uk/kb5/reading/directory/advice.page?id=myVTywwh2SM

and information about Early Years Inclusion Funding at: servicesguide.reading.gov.uk/kb5/reading/directory/advice.page?id=oeI4dFGrQZ0

6. How do I get help for my child at school/nursery? What is an EHCP and why might my child need one?

The first step to getting extra support is to talk to your child’s nursery or to a class teacher, or someone you trust at school, who can liaise with the school’s Special Educational Needs Co-ordinator (SENCo). If your child is not at nursery yet and you feel they will need substantial support to attend nursery, please contact BFfC’s SEND team to discuss.

Brighter Futures for Children has Early Years SEND Advisors who provide support and guidance to childcare settings in Reading.

For further information email:

fis@reading.gov.uk.

Most children or young people with SEND will have their needs met within local mainstream early years settings or

schools but a small number may require an Education, Health and Care Plan (EHCP).

If a child or young person needs support beyond what is ordinarily available in a mainstream school or early years setting, please speak to your school about how your children’s needs could be met and the option of an EHCP needs assessment.

The Ordinarily Available document sets out what is expected in Reading settings, schools and colleges for children with SEND aged 0 to 25 years  servicesguide.reading.gov.uk/kb5/reading/directory/advice.page?id=vNYSbVE3mws

You can also view the Graduated Response Documents for Early Years & Schools at servicesguide.reading.gov.uk/kb5/reading/directory/advice.page?id=YU16_nsBEBQ

Reading’s SEND Local Offer, which is managed by RBC on BFfC’s behalf, has information about what support to expect from nurseries, schools and colleges and how to seek additional support. You can also contact Reading IASS for advice and support (see contact details in Q1).

7. How can I find out if I’m eligible for help with school transport and costs?

Visit the BFfC website for information: brighterfuturesforchildren.org/schools/ transport

8. How do I get help for my child at home (equipment, behaviour, sleep etc)?

Parenting Special Children runs courses for parents of children with additional needs, including sleep and behaviour.

For specialist equipment related to posture or safer manual handling, and for advice and support with specific adaptations at home, contact CSPoA (cspoa@brighterfuturesforchildren.org) who will assess for eligibility, subject to current BFfC criteria, and if appropriate, they will refer to BFfC’s Children and Young People’s Disability Team’s Occupational Therapy (OT) service for a specialist assessment.

For equipment at school or nursery, if your child does not have an EHCP, children’s OT at the Royal Berkshire Hospital www.royalberkshire.nhs.uk/wards-and-services/childrens-occupational-therapy.htm  will accept referrals from a GP or consultant.

If your child does have an EHCP, Berkshire Health Foundation Trust Healthcare OT service (https://cypf.berkshirehealthcare.nhs.uk/occupational-therapy) will
accept referrals from parents and carers, teachers, SENCos, GPs and other healthcare professionals.


Children and Young People’s Integrated Therapies (CYPIT), provided by Berkshire Healthcare, support children up to the age of 19 with occupational therapy, physiotherapy and speech and language therapy. For further information visit cypf.berkshirehealthcare. nhs.uk/CYPIT.


Links to online training for parent carers (NHS Berkshire Healthcare):
Occupational Therapysensory processing workshops
Speech and Language Therapyearly communication workshops

9. Can I get help with the additional costs of caring for a child with additional needs? What is DLA and how do I apply for it?

You can claim benefits for your disabled child, such as Disability Living Allowance (DLA)

and grants for specific items.

Reading Mencap (www.readingmencap.org.uk), Stepping Forward (www.stepping- forward.org.uk) and CommuniCare (www.communicare.org.uk) are local charities that can assist with benefit advice and help with completing forms, as well as a range of other support.

The charity Contact has useful guides and factsheets for parents about DLA (contact.org.uk). You can also contact the SEND Local Offer (see contact details in Q1).

 

10. Can I get a blue badge for my child?

You can find out who is entitled to a blue badge and how to apply for one on the Reading Borough Council websitewww.reading.gov.uk/transport/parking/blue-badges

11. I don’t understand the different roles and responsibilities of those who are working with my child - can you explain?

It’s not surprising if you’re confused about the roles of the different people you meet. There can be a lot to take in, so don’t be afraid to ask them. Your school or nursery should also be able to help, or you could contact the SEND Local Offer or Reading IASS (see Q1 for their contact details).

You can take a friend or family member to appointments with you to support you and help you remember what you want to ask and what is said.

12. How do I get support for me?

Reading & West Berkshire Carers Partnership provides support to parents who care
for their children with additional needs. They carry out a parent carer needs assessment and, if you need it, refer you to Brighter Futures for Children for an assessment of all your family’s needs.
Visit: Reading Directory | Reading & West Berkshire Carers Partnership


Parents of disabled children are entitled to a parent carer assessment. This assessment
must consider your physical and emotional wellbeing, including participation in work,
education, training or recreation. Caring for a disabled child can be extremely rewarding but also demanding. If you need a break and/or your child needs fun activities away from you, look at short breaks on the SEND Local Offer Reading Directory | SEND Short Breaks (all ability activities & overnight breaks)


It is worth considering asking your GP to record that you are a carer. This means that you will be offered annual health checks and a flu jab, plus more convenient appointments.


You could also contact NHS Berkshire Talking Therapies which can help with common
mental health problems: https://talkingtherapies.berkshirehealthcare.nhs.uk/


Many parents find it helpful to talk to other parents of children with SEND. Both for advice and emotional support. See the Parent to Parent section on the Local Offer for details at: Parent to Parent Support | Reading Services Guide.

Contact information

Autism Berkshire: www.autismberkshire.org.uk

Berkshire Healthcare Foundation Trust physical and mental health support: cypf.berkshirehealthcare.nhs.uk/

Berkshire Health Foundation Trust (BHFT) Healthcare Occupational Therapy service: cypf.berkshirehealthcare.nhs.uk/occupationaltherapy

Brighter Futures for Children (BFfC): brighterfuturesforchildren.org/services/special- educational-needs-and-disabilities

Brighter Futures for Children Portage Servicebrighterfuturesforchildren.org/services/early-help/support-we-offer

Children’s Occupational Therapy at the Royal Berkshire Hospital: www.royalberkshire.nhs.uk/wards-and-services/childrens-occupational-therapy.htm

Contact: contact.org.uk

CYPIT (Children and Young People’s Integrated Therapies): cypf.berkshirehealthcare.nhs.uk/our-services/children-and-young-peoples-integrated-therapies-cypit

Early Years Inclusion Funding: servicesguide.reading.gov.uk/kb5/reading/directory/advice.page?id=oeI4dFGrQZ0

Education, Health and Care Plan (EHCP) assessment: servicesguide.reading.gov.uk/kb5/reading/directory/advice.page?id=pjbEBusSx4o

Disability Access Fund: servicesguide.reading.gov.uk/kb5/reading/directory/advice.page?id=myVTywwh2SM

Dingley Child Development Centre: www.royalberkshire.nhs.uk/wards-and-services/dingley-child-development-centre_2.htm

Family Information Service (FIS): www.readingfis.org

Health Visiting Service: cypf.berkshirehealthcare.nhs.uk/our-services/public-health-nursing-health-visiting-school-nursing-immunisation/health-visiting

NHS Berkshire Talking Therapieswww.berkshirehealthcare.nhs.uk/our-services/mental-health-and-wellbeing/talking-therapies-berkshire

Parent to Parent support:  servicesguide.reading.gov.uk/kb5/reading/directory/family.action?familychannel=3-17

Reading SEND Local Offer: www.readingsendlocaloffer.org

Parenting Special Childrenwww.parentingspecialchildren.co.uk

Reading Families’ Forum (RFF): www.readingfamiliesforum.co.uk

Reading Information Advice and Support Service for SEND (Reading IASS):

www.readingiass.org

Reading Mencap: www.readingmencap.org.uk

Reading & West Berkshire Carers Patnershipservicesguide.reading.gov.uk/kb5/reading/
directory/service.page?id=ORVKhnG6BaQ

School transport: brighterfuturesforchildren.org/schools/transport

School Nursing service: cypf.berkshirehealthcare.nhs.uk/our-services/public-health-nursing-health-visiting-school-nursing-immunisation/school-nursing

Stepping Forward: www.stepping-forward.org.uk

Swings and Smiles: www.swingsandsmiles.co.uk

Glossary of abbreviations & acronyms

ADHD -  Attention Deficit Hyperactivity Disorder

BFfC  - Brighter Futures for Children

BHFT  - Berkshire Healthcare Foundation Trust

CAMHS Child and Adolescent Mental Health Services

CSPoA Children’s Single Point of Access

DLA - Disability Living Allowance

EHCP - Education, Health and Care Plan

FIS - Family Information Service

IASS - Information Advice and Support Service for SEND

OT - Occupational Therapy

RFF - Reading Families Forum

SENCo – Special Educational Needs Co-ordinator

SEND – Special Educational Needs and/or Disabilities

Related Advice

Education Health & Care Plans (EHCP) Graduated Response Documents for Early Years & Schools Education Health & Care Plans (EHCP) - Annual Review Process

Page last reviewed: 10/01/2024

Contact the Team

Family Information Service

fis@reading.gov.uk 0118 937 3777 OPTION 2 0118 937 3777 OPTION 2

SEND Local Offer

localoffer@reading.gov.uk 0118 937 3777 OPTION 2 0118 937 3777 OPTION 2

Adult & Carers Support

CSAAdvice.Signposting@reading.gov.uk 0118 937 3747 0118 937 3747
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