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Children and Young People Disability Service (CYPDS)

Children and Young People Disability Service

Children and Young People Disability Service (CYPDS)

The Children and Young People’s Disability Service (CYPDS) works with children and young people with special educational needs and disabilities (SEND) aged 0-25 years, and their families to provide assessments and support for Education, Health and Care Plans.  CYPDS also provides social care guidance and support. CYPDS is part of Achieving for Children which has been providing services for The Royal Borough of Windsor and Maidenhead since August 2017.


The Service has a range of professionals who support the following functions:

Education, Health and Care Plans

Preparing  for Adulthood’ (PfA)

  • PfA supports the development of young people's life skills in relation to employment, health, community inclusion and independent living as they move towards  adulthood.

Social Care support for children and young people with disabilities

For more information on eligibility criteria click in

  • Social Care supports and safeguards children and young people up to the age of 18 with a disability or special educational needs (or 25 years with an EHC plan).

  • Adult Social Care - An adult aged 18 - 25 years who has an Education, Health and Care Plan (EHCP), will be open to the Children and Young People Disability Service and will be assessed as to whether they require social care support through an Adult Social Care Assessment.  If an adult does not have an EHCP (no longer in education), they will be referred to Adult Services.

  • Occupational Therapy  a service to disabled children, young adults, their carers and families. An OT undertakes a functional assessment in the child's or young adult home environment, identifying their needs and planning with the child,young adult and family how best these needs can be met. This might include provision of daily living equipment and/or recommended housing adaptations. Self-referrals can be made to the single point of access.

  • Leaving care service - Aims for a smoother transfer of children in care of the Local Authority’s journey to adult services and more effective planning mechanisms in providing real and appropriate opportunities and choices towards adulthood until the age of 25.

  • Short Break services  to give children and young people aged 0-18 enjoyable experiences and offer parents and carers a break from caring.

  • Local Offer - Maintaining and reviewing the SEND Local Offer website so that families know which services are available and how to access them. Any feedback to improve the website, please contact:

The service structure chart and Key Resources Booklet is available under 'Useful Documents'  to the right of this page.

Single Point Access

Any Safeguarding concerns or requests for social care please contact the Single Point of Access  (Multi Agency Safeguarding Hub) directly on 01628 683150.


 For general enquiries please contact CYPDS on 01628 685878

Who to contact

Contact Name
Children and Young People Disability Service
01628 685878
Please note that the former Learning Difficulties and Disabilities (LDD) Service and Special Educational Needs team are now part of the Children and Young People Disability Service.

Where to go

Children and Young People Disability Service
Town Hall
St Ives Road

Other details

Age Range
0-25 (note that some services are only up to age 18)

Local Offer

Is your service accessible?
Facilities used for services provided by the Children and Young People Disability Service are accessible for the range of needs supported. Staff within the service have access to training in alternative communication methods such as Makaton, PECs and communication books to enable them to work with children and young people with limited or no verbal communication. We also have access to British Sign Language (BSL) interpreters.
What are the eligibility criteria for your service?
Please see the eligibility criteria under 'Useful Documents' to the right of this page.
How are referrals/applications made to your service?
If you would like to make a new referral for CYPDS services, please contact the The Single Point Of Access on 01628 683150 or email Further information and request forms are available on the Local Safeguarding Children Board (LSCB) and Royal Borough website.
Click here
Families who are receiving ongoing services from the Children and Young People Disability Service
To request a needs assessment for an Education, Health and Care Plan, please contact the Children and Young People Disability Service directly on 01628 685878 or email

The service operates from 8.45-5.15 Mondays to Thursdays and 8.45-4.45 on Fridays. Outside these hours the Emergency Duty Team (EDT) provides an emergency social work service to help with any personal or family problems that reach a crisis during the night, at weekends or bank holidays which can't wait until the next day. EDT can be contacted on 01344 786543. If you consider a child is in immediate danger, phone Police emergency number on 999.
What is your service standard for responding to referrals/accessing services?
The CYPDS service responds to referrals within 24 hours during the working week
Who provides / funds your service?
Local Authority
Are children, young people, parents / carers charged for your service?
Details of charges, whether any help is available with costs
CYPDS services are free. The exception is that families pay for Short Break activity costs. However the Children and Young People Disability Service meets the cost of Support Workers to enable the child or young person to access the short break.
Feedback and complaints procedure
Any feedback or complaints are managed under RBWM's Complaint policy for Children’s Social Care. This is available at the following on the Council website.
Click here
You can also call on 01628 685878 or email for details of the complaints process.
How will I know my child/ young person will be safe using this service?
All staff within the Children and Young People Disability Service have an enhanced DBS (previously known as CRB) check. All staff also undertake targeted safeguarding children training, which is updated on a regular basis.
Social Workers within the Service hold the statutory responsibility for investigating any child protection concerns which may arise.
Local Offer Age Bands
0-5, 5-11, 11-16, Preparing for Adulthood, Parents and Carers
SEN Provision Type
Targeted, Specialist
Supporting people with
  • Autism
  • Behavioural, emotional, social difficulties
  • Down Syndrome
  • Hearing impairment
  • Medical needs
  • Moderate learning difficulties
  • Physical disabilities
  • Profound and multiple learning difficulties
  • Severe learning difficulties
  • Specific learning difficulties
  • Speech, language communication needs
  • Visual Impairment
Last Updated

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