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Housing Intervention Service

Living in private rented, owned or housing association property. The Housing Intervention Service provides intensive tenancy support packages for the most vulnerable and complex clients at risk of homelessness. Staff have experience of working with a range of clients groups including:

  • Mental Health
  • Domestic abuse and violence
  • Drug and alcohol problems
  • Adult literacy problems
  • Gypsies and Travellers
  • Refugees and Asylum Seekers
  • HIV/Aids
  • Offenders and ex offenders

Support includes setting up utilities, debt benefits support, understanding tenancy rights and responsibilities, accessing other services, multi agency case working, personal and family safety. We provide a short term (up to 3 months) crisis-intervention service to prevent homelessness and enable clients to develop the skills to live independently and sustain suitable accommodation. We take an assertive outreach approach seeing clients in their own home where appropriate and supporting them to access community services and activities. The service is part of the Housing and Community Services and is funded by Supporting People.

Venue/Contact Details

Name:
Housing Intervention Service
Address:
Housing and Community Services
Civic Centre
Parkstone
Poole
Dorset
Postcode:
BH15 2RU
Telephone:
01202 633415
Mobile:
07779 880235
E-mail:
s.sherran@poole.gov.uk
Website:
www.boroughofpoole.com
Contact Name:
Sarah Sherran
Contact Position:
Housing Support Manager

Details

Times Available:
Monday: 08:45:00 - 17:15:00
Tuesday: 08:45:00 - 17:15:00
Wednesday: 08:45:00 - 17:15:00
Thursday: 08:45:00 - 17:15:00
Friday: 08:45:00 - 16:45:00
Availability:
All Year Round
Age:
From 16 years 0 months to 99 years 0 months
Costs:
Service is free
Facilities:
Baby Changing Facilities,  Accessible Toilet Facilities,  Partial Wheelchair Access,  Car Parking
Special Provisions:
Emotional needs,  Physical impairment,  Challenging behaviour,  Hearing difficulties
Referral Criteria:
Via Housing Advice
Languages Spoken:
English
Directions:
Poole Railway Station Parkstone Railway Station M1 Bus Route: Poole - Bournemouth - Castlepoint Route One: Poole Town Service
Staff are CRB Approved?:
Yes
Provider has a First Aid Policy?:
Yes
Provider has Public Liability Insurance?:
Yes

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