Housing and Community Services - Housing Advice
Support and advice for anyone who is homeless or at risk of homelessness, prevention of homelessness and helping applicants understand their housing options.
Provision of accommodation for those who are assessed as homeless and in priority need. Emergency support and advice for those fleeing domestic violence and abuse including target hardening (security measures in the home). Rent deposit loan scheme to help those eligible to access private rented accommodation.
Landlord and tenant problems, advice about eviction, mortgage arrears and court proceedings. Parental eviction and joint work with CYPSC to support homeless young people age 16/17 years.
Staff have experience of working with a range of clients groups including:
- Mental Health
- Domestic abuse and violence
- Drug and alcohol problems
- Adult literacy problems
- Gypsies and Travellers
- Refugees and Asylum Seekers
- HIV/Aids
- Offenders and ex offenders
Venue/Contact Details
- Name:
- Housing and Community Services - Housing Advice
- Address:
- Borough Of Poole
Civic Centre
Poole
Dorset - Postcode:
- BH15 2RU
- Telephone:
- 01202 633804
- Fax:
- 01202 633824
- E-mail:
- housingadvice@poole.gov.uk
- Website:
- www.boroughofpoole.com/
- Contact Name:
- Sarah Sherran
- Contact Position:
- Housing Support Manager
Details
- Times Available:
- Drop in Surgery at the Civic Centre
Monday: 9am - 2.30pm
Tuesday: 9am - 2.30pm
Wednesday: Closed All Day (Emergency Homeless Cases Only)
Thursday: 9am - 2.30pm
Friday: 9am - 2.30pm
Telephone Advice and Support
Monday to Thursday 8.45am - 5.15pm
Friday 8.45am - 4.45pm - Availability:
- All Year Round
- Age:
- From 16 years 0 months to 99 years 0 months
- Costs:
- Service is free
- Facilities:
- Baby Changing Facilities, Wheelchair Accessible Entrance, Accessible Toilet Facilities, Car Parking
- Special Provisions:
- Language impairment, Emotional needs, Physical impairment, Visual impairment, Motor impairment, Challenging behaviour, Hearing difficulties
- Referral Criteria:
- Self Referral
- Referral Procedure:
- Self Referral or Referral for advice and support via other agencies who identify housing as being an issue
- Languages Spoken:
- English
- Staff are CRB Approved?:
- Yes
- Provider has a First Aid Policy?:
- Yes
- Provider has Public Liability Insurance?:
- Yes
