Family Information Directory

Poole Family Information Service (referred to as 'We' below) provides all information on Family Information Directory. By using the website, Visitors (referred to as 'You' below) are agreeing to all the terms, conditions and disclaimers for Family Information Directory.

We aim to ensure that Family Information Directory is available 24 hours a day 7 days a week for your convenience. However, we cannot guarantee 100% uptime of the website and its additional online services due to essential maintenance or technical problems. We therefore endeavour to make sure that a minimum of 98.2% uptime is achieved as recommended to local authorities by Government.

Every attempt is made to keep the information on Family Information Directory up to date, accurate and reliable through quality information procedures. However, we do not guarantee the accuracy or completeness of any information, nor accept liability for any errors or omissions in the information. The information is for guidance and should therefore not be relied upon as a substitute for formal advice from the originating bodies.

By its nature to ensure content is accurate, Family Information Directory information is subject to change without notice. Updates to content can take place daily. Should information change during the time you are using it, we shall not be liable to you for any such changes.

While every care is taken in the compilation of this website information, Borough of Poole, its employees, contractors, partners and agents will not be held responsible for any loss, damage, or inconvenience caused as a result of any inaccuracy or error within these pages.

Using Plain English Advice from the Dorset Racial Equality Council (2003) suggests that effective translation and access to information can come from the use of plain language, rather than translating our information to other languages. To help your understanding of the website information that we provide, in line with guidance from Dorset Racial Equality Council we aim to make sure that Family Information Directory is written in Plain English in the first instance.

Using the Translation Service Family Information Directory currently uses the free Translation Service provided by Google and AltaVista/Systran. There are some restrictions on the size of file that can be submitted and the translation is usually understandable but not perfect. This service is provided to translate website information only and cannot currently be used with our online services. However, we recommend that you always try to find a friend or relative who can speak or read English to help with your enquiry. It will help us and you deal with your needs more effectively.

Links to other sites from these pages are for information only, we have no responsibility or liability for access to them, the content, accuracy or opinions on any website which is linked from, or to Family Information Directory.

We make every attempt to ensure the hypertext links to other websites are relevant, appropriate, accurate and provide useful additional information.

We have not vetted any organisations listed in our Directory and does not constitute a recommendation or agreement with its objectives. It is your responsibility to ensure the service is appropriate and suitable for your needs.

We cannot guarantee that links to external sites will work all of the time. However we do regularly review web links to ensure that sites can be accessed. If you have had difficulties accessing a site we would like to know. Please contact us (familyinformation@poole.gov.uk) with full details.

All copyrights, trademarks, website design and information on Family Information Directory is the copyright of Borough of Poole.

No part of the site may be copied, republished or redistributed for commercial purposes or gain without written permission from the Borough of Poole. Material on this site (including logos and images) is for personal use only. Please contact us if you have any queries, require further assistance or would like to use an image of information from the web site.