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Accessibility

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Accessibility statement for AskLion

This accessibility statement applies to www.asklion.co.uk

This website is run by Nottingham City Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts using browser or device settings
  • zoom in up to 400% without the text spilling off the screen
  • navigate most of the website using a keyboard or speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • some older PDF documents are not fully accessible to screen reader software

 

Feedback and contact information

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: webteam@nottinghamcity.gov.uk

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in 5 days.

If you cannot view the map on our ‘contact us’ page, call 0115 876 5910 (Families Information Service) or email us lion@nottinghamcity.gov.uk for directions.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Nottingham City Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to ‘the non-compliances’ listed below.

Non-accessible content

Some older documents are not fully accessible to screen reader software (WCAG 2.4.2 Page titled)

We plan to make our documents accessible by September 2025. 

On the register page the focus moves inconsistently to the order of the elements on the page (WCAG 2.4.3 Focus Order)

We plan to fix focus order by September 2025.

Preparation of this accessibility statement

This statement was prepared on 22/02/2024.  It was last reviewed on 14/03/2024.

This website is tested monthly by Silktide.

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