Privacy and Cookies Policy

By using our website you consent to the collection and use of this information by the Families Information Service at Newcastle City Council. If we decide to change our privacy policy, we will post these changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

The Council does not sell, trade or rent your personal information to others. The Council may provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third-party vendors, but these statistics will include no personally identifying information.

Your personal information may also be used by us to occasionally notify you about important functionality changes to our website or new Council services we think you'll find valuable.

Newcastle City Council welcomes your questions and comments about privacy. Please send your e-mail to cityit@newcastle.gov.uk

Information about the cookies we store on your computer

This site uses cookies. A cookie is a text file that identifies your computer to our server. Unless you are signed in, cookies in themselves do not identify the individual user to us, just the computer used. You have the opportunity to set your computer to accept all cookies, to notify you when a cookie is issued, or not to receive cookies at any time. The way in which you do this depends upon the web browser which you use. Please refer to the "Help" function for your browser or visit www.allaboutcookies.org. If you accept cookies, they may remain on your computer, unless you delete them. Please note that turning off cookies may limit your use of our website and website services.

Cookies used by this site

Generic Session Cookie (JSESSIONID)

This cookie is essential for various parts of the website to function properly. This cookie expires when you close your browser.

KB5 Cookies (_KBCookie_and_KBLoggedin_)

KB5 manages the display of the website. These two cookies are essential for various parts of the website to function properly. __KBCookie__ contains a unique string to identify your session and __KBLoggedIn__ flags your authentication status. These cookies expire when you close your browser.