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KidZania London

Suitable for an individual with hearing impairment
Wheelchair accessibile venue
Toilet suitable for wheelchair users
Disabled parking available, restrictions may apply
Suitable for an individual with vision impairment

Imagine a 75,000 sq.ft. child-size City where kids are in charge! KidZania has landed in Westfield London.

Have your kids ever dreamt of becoming a pilot, a firefighter, or the next award-winning singer? Watch the excitement on their faces as they choose which activities they wish to try out of more than 60 real life role-play activities in the bank, on stage or fighting crime on the streets as a police officer! Each role-play experience is crafted to teach kids essential life skills including financial literacy, team work and independence. 

Designed to empower kids, KidZania gives them the confidence to challenge themselves and inspire them to explore the world of opportunities. KidZania is a real life role play experience for 4-14 year olds,  blending learning and reality with entertainment. For younger siblings visiting KidZania, we have a dedicated Early Years area which includes three main activities in our: Science Lab, RightZKeepers Residence and the Kindergarten. Find out more about our activities for under 4s.  Take a look inside KidZania London 

Who to contact

Contact Name
KidZania London
 0330 131 3333
Social Media

KidZania holds private events on selected Mondays and Tuesdays throughout the year. Please check the availability for your intended visit before booking.

Where to go

KidZania London
Westfield London
Ariel Way
Shepherds Bush
W12 7GA

The city has been designed to ensure compliance with The Equality Act 2010. This means the city is fully accessible for any visitor who has a disability.


Time / Date Details

When is it on
Opening times vary - Please see website for details

Other Details


Please check website for bookings and costs details.

Ticket prices may vary from time to time and may also be subject to increases during peak periods.


Age Ranges
Referral required
Other notes

Carer Tickets

Complimentary carer tickets are available to collect on the day of your visit. These can be obtained from our ticket kiosk outside the main entrance to KidZania. Please note that documentation will be requested in order to claim your complimentary carer ticket.

Accepted forms of ID documentation can either be:
• Proof Of DLA (Disabled Living Allowance)
• A Blue Badge or Freedom Pass
• Signed letter from a doctor or GP (Photo ID required)


Awareness Wristbands

At KidZania we appreciate that not all disabilities are visible. Awareness wristbands are available for visitors and their respective carers which allows staff to easily identify where extra assistance and care may be required. Carers wearing an  Awareness Wristband will be granted access into our establishments to provide assitance when required. These can be requested when you check-in for your visit.



Hearing Impairment

All activities are equipped with a ‘Help Hearing Guide’ - a read-a-long guide for visitors with hearing impairments. Please inform the member of staff at each activity if you require a guide. 





Visual Impairment

Service Animals (Registered Guide Dogs, Hearing Dogs and Medical Alert Dogs) are welcome around KidZania, however due to health and safety reasons there are select activities where they will not be permitted. 




Accessible Parking

Westfield London offers a selection of accessible parking. Blue Badge holders will be permitted four hours free parking Monday to Friday. To qualify for this you must provide a Blue Badge and parking ticket to a Westfield staff member at the Shopmobility desk. Click here for more information.




Getting Around

KidZania is entirely accessible to wheelchair users. There are lifts available for access into KidZania and within the City to access the mezzanine level. There are several accessible toilets, a variety of rest areas and all food and retail outlets are wheelchair friendly.

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