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Content on this website is continually being developed and added. Although visitors to this website can access any information they are interested in, this section has been created with professionals in mind.

Are you a professional supporting families, caring for children or young people, or providing a services that are available to them? We would like to know what information would be useful for you. For example, this may include referral forms, policy documents or training information – your feedback will help us develop this site further.

Submit your suggestions and feedback via the Contact Us page.

Children and Family Services

Family services – get help from children’s social services  If you feel you need extra support, or are worried about a child or young person’s welfare, please contact the referral and assessment team. Our trained and professional staff will deal with your enquiries and a member of staff will meet you to discuss your situation and tell you more about how we can help you.

Family Support - is here to help Hammersmith & Fulham children, young people and their families thrive.Family Support’s staff are on hand so that mums, dads, carers and children can make new friends and enjoy play and learning experiences together.We believe loving, positive and nurturing relationships help children and young people develop the skills they need for future life challenges.


Support with parenting – Children’s Services and its partners in health, the voluntary sector and schools are training more people to deliver parenting skills training. In H&F the model that we use is called the Positive Parenting Programme, also known as Triple P.

Child protection –  The family services front door service is told about cases of possible abuse or neglect by teachers, doctors, health visitors and members of the public. They also hear from parents needing support, other family members concerned about a child’s welfare and sometimes children themselves. If you are worried about the wellbeing of a child or young person, please call us on 020 8753 6600, or out of hours 020 8748 8588

Children in care – Information and services for Hammersmith & Fulham 'Looked After Children' (LAC)

Children’s rights – The service is for anyone under 21 who gets help from social services. Our job is to tell children about their rights, make sure they are treated fairly and help them use the complaints service if they need to

Disabled children A disability can make it difficult for a child to join in fully in the community and develop independence. We are there to offer support to families who need extra help to meet their children’s needs. The teams have social workers and support staff, occupational therapists and a transitions worker. We also work closely with other professionals from health and education to provide an integrated and efficient service.

Special educational needs and disabilities – The SEND local offer website directory provides information, services, and activities for 0-25 year old’s with special educational needs and disabilities

Education support services

To view the school support services H&F run for parents and children click on the links below:

Attendance - ACE team 


Children in entertainment or employment


Educating your child at home


Literacy and numeracy support team

Music in schools

School clothing grants

School meals

School supervised medication

Sensory and language impairment

Special Educational Needs and Disabilities (SEND)

Travel to school


Please contact your child’s school directly about any aspect of their education and well-being at school.

See schools in Hammersmith & Fulham for contact details.

Mental Health CAMHS Training

Mental Health Awareness Training

Collective Voices
(School Staff - Free)

Rethink offer free mental health awareness training in schools for teachers. This is delivered by young champions and mental health trusts.  This training is bookable for In Service Training days, as twilight or 2 hour sessions.

Training Organisation:  Rethink

Contact Details:  Patrick Stoakes
Telephone: 0207 840 3018


Mental Health First Aid
(School Staff & CYP Professionals & Groups of Professionals - Free)

Mind provide mental health first aid training to schools.  This is delivered as a two-day course with remit for 128 professionals per course.  There is a particular target for schools.

Learn Well
(Secondary School - Free)

Mind deliver 6 psycho- educational workshops to 11-16yrs old's in secondary schools.  Schools can choose 2 core modules and 4 elective modules including:  relationships, mindfulness, sleep, stress & resilience.  This course is conducted in groups at a time suitable for the school, including larger groups (assemblies’ & year groups) or smaller classes.

Training Organisation:  Mind

Contact Details:  Claudia Dennington
Telephone: 0207 471 0580

‘Mighty Me’ & Therapeutic Groups in Primary School’s and Children’s Centres Direct work with children in primary schools and children’s centres across H&F and RBKC.

Training Organisation:  West London Action for Children
Contact Details: Georgina Bell
Telephone: 020 7352 1155

Partners in Practice
(Offer free bespoke training to a range of local authority staff)

Systemic Family Therapy. 
One of PiP's primary focus is to equip staff (Social Workers and other local authority staff) with systemic thinking and skills to assist them in their work.  The service also provides consultation and advice to foster carers and other agencies.  PiP provides a 'Kids time programme' for Early Years.

Training Organisation: 
Partners In Practice (formally Focus on Practice)
Contact Details: Caroline Pipe (LBHF) / Nick Pendry (RBKC and WCC)
Websites: Local Authority websites

Central North West London (CNWL)

CNWL are the main provider for Child and Adolescent Mental Health Services (CAMHS) in RBKC and Westminster.

CNWL offers innovative parental and professional training the trust offers training on request; community CAMHS deliver bespoke training in schools, some of which is free.

Training Organisation: 
Central North West London Mental Health Trust (CNWL)
Contact details: David Bailey
Telephone: Westminster CAMHS - 020 3204 5500
                   RBKC CAMHS           - 020 8383 6123

In H & F, the CAMHS main provider is WLMHT.  The trust offer training on request to partner agencies.  

H & F Community CAMHS deliver bespoke training in schools some of which is free.

Contact details for WLMHT:
Nicodimos Kamera
Telephone: 020 8483 1979

Whole school approach for professionals. (Free universal offer to all schools)
• EPs are working within every school across the 3 boroughs. They utilise a consultation model and work with a range of individuals including head teachers, teachers, support staff and children both individual and  group based.
• Teacher supervision on emotional well-being.

ELSA is a national programme for schools and NEW for Early Years in 2017-18. (Free targeted offer, funded by Clinical Commissioning Groups). Teaching Assistants receive training which is empowering and enables them to feel comfortable working with young people with emotional and social difficulties.

Nurture Groups
for schools and nurseries. (Free, targeted offer funded by Clinical Commissioning Groups).  Across the Tri-borough delivered by EPs-2 days. Followed by 3 day Nurture group training from National Nurture Group Trust. Targeted video interactive guidance (VIG) for parents and teachers. - Autistic Spectrum Disorder / ADHD groups in schools.

Training Organisation: 
Educational Psychology
Contact: Felicity Record
Telephone: 07468710717

Mental Health Training for Foster Carers and Adopters -
Bespoke mental health training and support for foster carers and adopters and others who work with looked after children.

Training Organisation:  Looked After Children CAMHS & Looked After Children Nurses

Contact Details:  For CAMHS please see West London Mental Health Trust details above.  For Looked After Children Nurses please contact Lin Graham-Ray.

Health and Wellbeing  - The Health Education Partnership deliver training in schools, early years’ settings and colleges.  They have a whole school approach to improving the health and wellbeing of pupils, parents & staff.  Training sessions include information and knowledge on emotional wellbeing and positive relationships. (Free CCG funded).

Training Organisation:  Health Education Partnership
Contact Details: David Millard
Telephone: 0773 847 6236

30 hours free childcare for working parents: FAQ's for professionals


Working parents of 3 and 4 year olds may be entitled to 30 hours of free childcare per week. This funding will only be made available to families where both parents are working (or the sole parent is working in a lone parent family) and each parent earns, on average a weekly minimum equivalent to 16 hours at national minimum wage (NMW) or national living wage (NLW), and less than £100,000 per year.

Click here for more information.

Distance Learning Qualifications

Here at The College of North West London we have funding for Distance Learning qualifications at level 2. All of the qualifications are free and learners can undertake more than one course providing they are completed one at a time.

Below we have put together a list of all courses that are available to start immediately, some of the qualifications we have offered to a range of settings in the past, including nurseries,schools, care homes and residential settings. Feedback has been that the qualifications are very interesting ,effective and tailored at the right level. We have had managers deputy's, care assistants and practitioners from a range of settings on all qualifications. We are enrolling at present and qualifications need to be completed by June 2018. Some are shorter than others so they can be finished sooner if staff wish to complete more than one course.

There are no set hours to complete the course, however they do have set dates to complete each unit. We have a system called the Equal site and this is where the assessments are completed. Staff will be enrolled onto this system with the relevant courses and they can start. They will be assigned an assessor to mark their work and give them the required feedback.

If you have a number of people who wish to sign up for any qualifications we are happy to book an appointment to come and see you to complete inductions and enrolment paperwork. If you would like to speak with us please do not hesitate to contact us on the college number below or mobile 07534566365 (Wendy)
Below is a list of all the qualifications that we are offering at present.All courses are FREE and fully funded providing learners meet the eligibility criteria.

1.   Awareness of Mental Health Problems
2.   Principles of Care Planning
3.   Common Health Conditions
4.   Equality and Diversity
5.   Information Advice or Guidance
6.   Preparing to Work in Adult Social Care
7.   Principles of Dementia Care
8.   Principles of End Of Life Care
9.   Certificate in counselling
10. Principles of Working with Individuals with Learning Disabilities
11. Understanding the Safe Handling of Medication
12. Understanding Dignity and Safeguarding in Adult Health and Social Care
13. Understanding Autism
14. Understanding the Care & Management of Diabetes
15. Introducing Caring for Children and Young People
16. Understanding Nutrition and Health
17. Certificate in principles of team leading
18. Dyslexia and other specific learning difficulties
19. Certificate in understanding Behaviour

For more information contact:

Wendy Fazey or Lisa Petit
FP Training and Consultancy Services
Quality Managers for The Distance Learning Programme
College of North West London
Willesden Campus
Dudden Hill Lane
NW10 2XD
T: 020 8208 5050 Ext 5904 (Lisa), 5922 (Wendy)

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