This is a front door to adult social services providing information, advice and care support for people with physical disabilities, sensory disabilities, older people, their friends or family. It is the contact for all initial enquiries including safeguarding concerns. The office is open from 9am to 5pm, Monday to Friday.
You can refer yourself via email or phone. If you are a professional wishing to refer someone, please ensure you have their consent first. If possible, please complete the referral form on the right hand side of this page.
You can also use the tool on Assessing your needs to refer yourself and/or get further information about the support available.
Please note that any care services arranged by Social Services may be charged for - this is means tested. Please see Related Links below for more information. You can get also find more information about assessments on our webpages.
Out of office hours please call the Emergency Duty Team on 020 7226 0992 - for emergency situations only.