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Terms, conditions and privacy statement

Your personal information

The council does not capture and/or store your personal information when you access our website unless you agree to give us your personal details by email or online form.

Information obtained in this way will be held securely, only be used for the purposes indicated and will not be kept for longer than necessary.

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Information about your visit and cookies

Our website automatically logs some information about your visit such as your IP address, browser type and the length of your visit. Some pages also use cookies which help us to personalise certain pages on your return visit. This information does not contain personal data and can not be traced back to you.


To maintain a secure site, network traffic is monitored. This is to detect or investigate unauthorised uses such as attempts to upload or change information, or attacks on services, or other attacks intended to cause damage. An example of this is when you send the council an email (whether you use an online form or otherwise), it could be intercepted and checked by us, or on our behalf, before it reaches the intended recipient in the council.

Please note that while we always aim to protect your information, if you submit information to us by email or via an online form, it cannot be made totally secure.


The council makes every effort to ensure that information on this website is accurate and current. However, the council cannot accept responsibility for any loss, damage or inconvenience caused by any error or inaccuracy in any of the material on this website.

Link policy and content usage

Link to other organisations

The council will consider linking to organisations that offer a service that we agree complements a council service and is of benefit to the public. However we will not link to organisations that are for profit.

Linking to information, products and services on third party websites does not imply the council's endorsement or approval of that information, product or service.

Links to our website

You may place a link to the council's website as long as you comply with the conditions below -

  • you must not replicate (duplicate, copy or reproduce) content from our website, except where written permission has first been obtained from the council
  • you must not create a frame or border environment around Hull City Council's website content
  • you must not deep link to any Hull City Council website content in such a way that by doing so you pass it off as you own website content
  • you must not imply that Hull City Council is endorsing your website, or your products and services
  • you must not present false information about Hull City Council
  • you must not use Hull City Council's logo without prior consent of the council
  • you must ensure that your website does not include content that could be construed as distasteful, controversial or offensive
  • you must ensure that your website does not infringe any intellectual property or other right of any third parties

The council reserves the right to request that any link in breach of these guidelines is removed and to take whatever action deemed necessary.

Advertising disclaimer

The display of third party advertising on this site is not an endorsement or recommendation of any advertiser's goods or services. The council accepts no responsibility for the accuracy of the advertisements nor the quality or suitability of the goods or services supplied.

ll the money raised from advertising on this website goes toward improving our services.

Advertising events on our event's diary

You may submit an event for publication on our events diary as long as you follow the advice below -

  • submitted events must be located within Hull and the East of Yorkshire and take place within the next 12 months
  • accompanying graphics must be free from copyright issues or other restrictions

Please note that submission of an event does not guarantee that it will be published on this website. The council reserves the right to exclude any event without the need to give a reason for doing so.

Events diary disclaimer

Every effort has been made to ensure that the details contained within this section are accurate.

The council cannot accept responsibility for any errors, omissions, alterations or cancellations, which occur.

Inclusion of an organisation's event does not constitute a recommendation or an endorsement of the organisation or the event itself.

As details of all events can change at short notice, it is advisable to check with the organisers that the event is going ahead before attending. Telephone numbers are given where possible.

Virus protection

The council makes every effort to check and test the material on its website. However, it is advisable to run an anti-virus program on any material you download. The council cannot accept any responsibility or liability for any loss, disruption or damage to your data or to your computer system, which may occur as a result of using material from this website.


Unless otherwise stated, the design and layout of this website, and all the materials published on this website including text, graphics and other material on the website is copyright of Kingston upon Hull City Council. The council permits you to view and download material on this website for your personal, non commercial use.


Whenever possible the council obtains (either directly or via third parties) the express permission for images of people to be used on its website. However this is not always possible for group photographs. If you appear in any such photograph and wish it to be removed, please contact the council.

Our branding

The council's Armorial Bearings (the Three Crowns) is protected by the Kingston upon Hull Act 1984. You would need the council's prior written permission to use these and the names "Kingston upon Hull City Council" and "Hull City Council". Requests to use the names or armorial bearings should be made to -

The Head of Legal and Democratic Services
Alfred Gelder Street

The terms, conditions and privacy statement also apply to third party applications on this website.

Contact us

If you -

  • have any questions about this privacy statement
  • want to request use of any material protected by copyright
  • would like to link to pages on our site
  • think any of the information on our website is wrong, or inaccurate

Please contact -

Web team
Hull City Council
The Guildhall
Alfred Gelder Street

Tel: 01482 300 300

If you have queries or concerns regarding -

  • the information we hold
  • how we comply with the Data Protection Act
  • The Freedom of Information Act

Please contact -

The Information Governance team
Hull City Council
Ground Floor
City Treasury Building

Tel: 01482 300 300