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Breastfeeding Support

** Breastfeeding support clinics are cancelled until further notice **

*Please see alternative support and information below*

NCT Infant feeding counsellors are happy to support via telephone during the times below (previously times for Baby Café). Please call the Duty Health Visitor if you would like to be referred on: 020 8973 3490.

Mondays- 14.00 to 15.30

Wednesdays- 9.45 to 11.45am

Thursdays- 10.00 to 11.30am


  • NCT are running their Infant Feeding Line (every day from 8am to midnight): Telephone: 0300 330 0700 (choose option 1). It is staffed by a breastfeeding counsellor who can support about questions or concerns whether breastfeeding, formula milk or solids.
  • National Breastfeeding Helpline (help & support 365 days per year 9.30am-9.30pm): Telephone: 0300 100 0212
  • La Leche League Helpline (8am to 1pm): Telephone: 0845 120 2918 Staffed by trained volunteer breastfeeding counsellors who can support mums with questions about breastfeeding.  
  • The Breastfeeding Network Helpline: Telephone: 0300 100 0212 / Helpline (Bengali/Sylheti): 0844 856 4003 Trained volunteers offering telephone support.
  • Baby Buddy App: a useful resource with infant feeding films (Download from apple store, google play or web app).

For any other additional support please see the Children's Centre Resources and Information page.

Formula Feeding, Accessing infant formula – information from First Steps Nutrition Trust

There are reports of parents being unable to purchase infant formula. We have been informed that retailers do have stock and continued supplies of infant formula at this time. The main reason shelves have been bare in some shops is because of stockpiling. Local stores, pharmacies and corner shops do not seem to be experiencing the same empty shelves that the main supermarkets have had. Many pharmacies will order products for their customers if asked. Parents should be advised that stage 1 / first infant formula should be used for infants in the first year of life:

  • If you are unable to get your usual brand of first infant formula, don’t worry – you can use any first infant formula as all preparations have a similar nutritional composition to comply with legislation.
  • Don’t use stage 2 follow on formula for any baby under 6 months – only use first infant formula.
  • If you are using follow on formula for a baby older than 6 months and cannot access this, then use first infant formula.
  • If you are using other milks such as anti-reflux milk, comfort milk, etc. and can’t access these, then use first infant formula.
  • Always make up infant formula as per manufacturers guidance – do not be tempted to add more water to make it last longer as diluting the milk could endanger your baby’s health.

Baby Friendly Initiative (2020)

Service details

Age Range
Breastfeeding Mothers

When is it on

Date & Time
Thursdays, 10am to 11.15am
Session Information
*Please ring your local centre for details as some criteria may apply

SEND information 

SEND Details

All staff are trained to provide an inclusive service to all families. Please contact us if you would like to know more information or would like to request any reasonable special adaptations.

  • Venue is on one level
  • Main doors have wheel chair access
  • Internal doors have wheel chair access
  • Baby changing facilities
  • One disabled toilet



Who to contact

Duty Health Visitor
020 8973 3490
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View Breastfeeding Support contact details.
View Breastfeeding Support contact details.

Public disclaimer:

The role of this directory is to provide information. It is your personal responsibility to make sure that organisations are appropriate and safe for you, your child or young person before they attend. Please read our guide to staying safe - things to consider