Nepacs - supporting a positive future for prisoners and their families in the north east

We are a North East charity who promote a positive future for prisoners and their friends or relatives by supporting family ties at every stage of the criminal justice system.

We support people at court when a loved one is sent to custody and in those anxious days, when visiting prison is a mysterious and daunting prospect. Our volunteers bring energy, warmth, friendship and offer reassurance in the most challenging of circumstances. 

Our services include:

  • Freephone helpline
  • Support at Crown Courts in Newcastle, Durham and Teesside.
  • Visitor centre services at all seven prisons in the north east.
  • Family support services for prisoners and their families/friends including support during the early days in custody at HMPs Durham and Low Newton
  • A regional youth project helping children impacted by imprisonment.
  • A holiday scheme for prisoner's families.
  • Training for professionals on supporting prisoners families.
  • Parenting and relationship programmes for prisoners and their families.
  • Wellbeing, family and parenting support for people subject to probation services in County Durham and Tees Valley

Who to contact

Telephone
0191 375 7278
0800 012 1539 Freephone helpline
E-mail
support@nepacs.co.uk
Website
www.nepacs.co.uk

Where to go

Name
Nepacs Head Office
Address
20 Old Elvet
Old Elvet
Durham
Durham
Co Durham
Postcode
DH1 3HW

Other details

Cost description
Free
Referral required?
No
Referral and availability notes

Self referral or referral via a professional such as teacher, social worker, council staff etc. 

Disclaimer

Durham County Council's Families Information Service does not promote nor endorse the services advertised on this website. Anyone seeking to use/access such services does so at their own risk and may make all appropriate enquiries about fitness for purpose and suitability to meet their needs.
  • Nepacs

Journey planner

Address: 20 Old Elvet  Old Elvet  Durham  Durham  Co Durham

Powered by Open Objects