Direct Payments are a way of getting more choice and control over the support you are assessed as needing from Adult Social Services, Children’s Services, a Personal Health Budget or a Direct Payment as part of an Education, Health and Care (EHC) Plan. 

Our Direct Payments Support Service assists people to look at options and provides a range of support when using or thinking about using a Direct Payment.

We offer:

  • individual support to look at how you might use a Direct Payment.
  • support if you choose to employ your own personal assistants and support workers, including a full payroll service and recruiting and advertising support.
  • peer support groups and user involvement forum.
  • a self directed support and direct payments webpage will keep you up to date with changes.
  • advice and support help line.
  • support to help you manage your Direct Payment financially.

We also provide support for people who pay for their own support, live outside Darlington, or receive a personal health budget.

When is it on?

Time of day
Session information
9.00am - 5.00pm

Who to contact

Contact name
Stacey Allan
Contact position
Project Co-ordinator
01325 360524

Where to go

Enterprise House
Unit 1P
Valley Street

Other details

Referral and availability notes

We can receive referrals but users can also contact us directly.



Durham County Council's Families Information Service does not promote nor endorse the services advertised on this website. Anyone seeking to use/access such services does so at their own risk and may make all appropriate enquiries about fitness for purpose and suitability to meet their needs.
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Address: Unit 1P  Valley Street  Darlington 

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