Multiple Sclerosis UK (MS-UK)

MS-UK is a national charity to support anyone affected by multiple sclerosis (MS), to empower them to live healthier and happier lives by improving the understanding of MS and providing support where it is needed the most. This includes families, carers, health professionals, friends and colleagues.

Everyone here at MS-UK understands the challenges that are felt by people living with MS, whether they are emotional or practical ones. Our aim is to help you deal with those challenges in the best way for you. We won’t tell you what’s right or wrong – we’ll simply give you the information and allow you to decide. There are no subjects that are “off limits” and our helpline and information officers will support you in any decision or course of action that helps you manage your MS. Above all, we’ll lend a supportive, listening ear and give you the time you need. Our services are available to those aged 18 years and over.

The MS-UK Helpline service is available via Freephone 0800 783 0518, email and Live Web Chat.

The MS-UK Counselling service provides online counselling via telephone or video call. This is for anyone with a diagnosis of MS and you can register online via our website and provide a donation.

MS-UK Online provides online exercise classes at different ability levels, chair yoga, Pilates, Mindfulness courses, poetry courses, information sessions and masterclasses. Go to to find out more.

When is it on?

Time of day
Session information
Monday to Saturday
9.00am - 9.00pm
Please check website or call us to find out what services are offered when

Who to contact

Contact name
Diana Crowe
Contact position
Head of Services
01206 226 500

Charity number: 1033731

Where to go

D3 Knowledge Gateway
Nesfield Road

Other details

Cost description
Donation based service depending on individuals circumstances and what they can afford to donate
Referral and availability notes

Adults can self refer to the counselling service via our webiste or with consent their health professional can refer.


Durham County Council's Families Information Service does not promote nor endorse the services advertised on this website. Anyone seeking to use/access such services does so at their own risk and may make all appropriate enquiries about fitness for purpose and suitability to meet their needs.

Useful documents

  • MS-UK

Journey planner

Address: D3 Knowledge Gateway  Nesfield Road  Colchester  Essex

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