Local Government & Social Care Ombudsman
We are the final stage of complaints about councils and some other organisations which provide local public services. We also look at complaints about adult social care providers (such as care homes and home care providers). Our service is free. We investigate complaints in a fair and indepedent way - we don't take sides.
Who to contact
Durham County Council's Families Information Service does not promote nor endorse the services advertised on this website. Anyone seeking to use/access such services does so at their own risk and may make all appropriate enquiries about fitness for purpose and suitability to meet their needs.