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Young People's Service, Cheshire West and Chester Council

Service overview

Young Peoples Service provides support to:

Our aim is to support young people aged 13-19 and up to 25 with an educational health care plan to make a successful and sustained transition into education, employment and training.

We take a young person centred approach ensuring that young people have the support they need to participate fully, making decisions on their post 16 pathways and fulfilling their life and career opportunities.

With this in mind we look to fully involve parents and carers in the process to ensure the right pathway is chosen.

 Young people

The Young People`s Service provides support to:

  • Attend EHCP plan/statement reviews from year 9 and every review thereafter with a focus on preparing for adulthood. Planning is centered on the individual and explores the young person’s aspirations and abilities, what they want to do when they leave post-16 education or training and the support they need to achieve their ambition.
  • Help young people plan for the future and make the most of their life and career opportunities.  Our aim is to support young people into making successful and sustained transitions into education, employment or training.
  • Track the destinations of young people up to their nineteenth birthday and provide support/advice if they are not participating.


The Young People`s Service provides support to:

  • Provide information, advice, guidance and support through the Education, Health and Care Plan (EHCP) assessment and planning process.
  •  Represent Cheshire West and Chester through attendance at Education, Health and Care Plan transition reviews.
  • Ensure parents and carers are aware of all opportunities available including apprenticeships, volunteering and other personal development opportunities.
  • Link to local providers including arranging visits and initial assessments with post 16 providers and follow up any recommendations from Special Educational Needs  panel.
  • Signpost to other local or national sources of advice, information and support.


The Young People`s Service provides support to:

  • Facilitate the above. We work with schools, colleges and other post-16 providers, as well as other agencies, to support young people to participate in education or training. We identify those in need of targeted support to help them make positive and
    well-informed choices.

Who to contact

Chester : 01244 972908
Ellesmere Port: 0151 337 6859
Winsford: 01244 972782

Where to go

Young People's Service
Nicholas House
1 Black Friars

Location:  Chester Address:  Ground Floor Library, Northage Street, Chester, CH1 2EF  Telephpone:   01244 972908 Times: Tuesday, Wednesday and Friday 1:00 pm - 4:00 pm

Location:  Chester Address:  Chester Jobcentre Plus, Chantry House, City Road, Chester, CH1 3AQ Telephpone: 01244 972908 Times: Thursday 9:00 am - 12:00 pm

Location:  Ellesmere Port Address:  Workzone Library, Civic Way, Ellesmere Port, CH65 0BG  Telephpone:   01244 972908 Times: Monday, Tuesday, Thursday 1:00 pm - 4:30 pm

Location: Northwich Address:  Customer Service Centre, Market Arcade. Northwich, CW9 5AS Telephpone:   01606 288813   Times: Monday 1:00 pm - 5:00 pm, Tuesday 11:30 am - 2:30 pm, Thursday 1:00 pm - 5:00 pm, Friday 1:00 pm - 4:30 pm

Location: Winsford Address: Wyveryn House, The Drumber, Winsford, CW7 1AH  Telephpone:  01244 272908 Times: Tuesday, Thursday, Friday 1:00 pm - 4:00 pm 


Time / Date Details

Session Information
We have face to face drop in sessions available seen venue details for further information.

Other Details


Age Ranges
13 - 25 years old
Areas Covered
All Areas Of Cheshire West And Chester
Referral Details

Restrictions on Eligibility - Resident within Cheshire West and Chester Area. 

Referral criteria
Referral criteria
Self Referral
Via School
Via Social Care
Via Voluntary Agencies
Via Youth Offending Team
Other notes

There is no waiting list for our service.

We obtain views of our customers directly from users and their parent and carers.

Local Offer

Local Offer Age Bands
Secondary 11 - 16 years
Primary 4 - 11 years
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