Family Line (run by Family Action)

Family pressures can sometimes be difficult to manage without emotional support and guidance to help. Many people feel confused by what information is available or struggle to access services close to home.

Our free FamilyLine service tackles these issues in a new and innovative way by using a network of volunteers from across the country to support family members over the age of 18 through telephone calls, email, web chat and text message. Open Monday to Friday 9am to 9pm.

The service aims to:

  • provide both immediate and long-term support
  • help with practical information and guidance
  • provide emotional and listening support
  • help with understanding and accessing relevant services and information
  • provide regular one-to-one befriending support to service users feeling isolated
  • access to short term telephone counselling
  • a referral into our many projects across England and Wales, where relevant.

Support for families with children with SEND

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Who to contact

Telephone
0808 802 6666 0808 802 6666 Text message: 07537 404 282 Text message: 07537 404 282
E-mail
familyline@family-action.org.uk
Website
Family Line
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Where to go

Postcode
EC1V 2PT
View EC1V 2PT on a map
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Availability

Referral Details

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Last Updated

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