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About the hub

The Hub is funded by the council and offers information and advice about care and support services for anyone in the borough who is over 18 and thinks they need some help to live independently. It is also for people who are caring for someone. It can be used by people outside the borough who want to find information for a relative or friend living locally. The website is designed to help people find information about care and support, and search for local groups, activities and services.

How to use the Hub

There are lots of things that you can use this website for, such as finding information and advice, looking for local groups, searching for services and managing your personal budget.

We have listed some options below that we think will help you get the most out of the website

Simply click on each of the words that are highlighted red to find out more about each of the options


Find out how to change font size, switch to text only and how to use Google Translator to get information in other languages.

Help with searching

Find out how to use the search function on the website to find what you’re looking for.

How to shortlist

Find out how to shortlist information, activities and services as you browse around the website. 

Service Directory

You can use the service directory to search for a variety of local services, groups and activities to suit your needs. The information on the service directory is maintained and updated by the provider of the service. 

Personal Assistant Finder

Our PA Finder gives you access to our online register of Personal Assistants (also known as PAs) in order that you can find a PA that meets your care needs. You can search for a PA by clicking on 'Find a Personal Assistant' on the homepage.

Jargon Buster

The Care and Support Hub aims to use plain English and avoid jargon, however if you still need some help we suggest this "jargon buster" developed by the Think Local, Act Personal organisation will help you.

Contact us

If you have any questions about care and support or you would like more information about anything seen on the website then please use the contact us button to get in touch.

Is this information correct?

‘Is this information correct?’ button is located on the right hand side of every advice and guidance page and allows you to tell us when you think the information on a page is incorrect or needs updating.

Mobile version of the Care and Support Hub

You can also access the Care and Support Hub using any handheld mobile device. We have created a mobile version of the site which is designed to support all common screen sizes including smartphones and tablets. The website will look slightly different on you mobile device but still has all of the same functionality as the desktop site. 

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